The 8% fee, capped at $700 — check the cap before conceding
Extra Performance (EP) is KeHE's line for promotional and marketing funding processed on the supplier's and retailer's behalf — coupons, product placement, in-store demonstrations. KeHE charges 8% of the submitted invoice to process it, with a $35 floor and, critically, a $700 ceiling. The floor protects KeHE on small claims; the ceiling protects the supplier on large ones, and it's the number AR teams reconciling by percentage alone are most likely to miss.
EP funding isn't KeHE's money — it's a retailer or supplier promotional commitment (a demo day, a coupon redemption run, a placement fee) that KeHE processes as a pass-through. The 8% is KeHE's fee for administering that pass-through, calculated off the actual invoice submitted for the promotion, not off a supplier's list price or a round estimate.
8% of a $12,000 in-store demo program is $960 — but KeHE's own fee schedule caps EP processing at $700 regardless of program size. A remittance that deducts a flat 8% on a large program, with no cap applied, is charging more than KeHE's own published fee structure allows. Because the deduction still reads as an '8% processing fee' on the remittance, it looks correct at a glance — the error is only visible once someone multiplies the invoice by 0.08 and compares it to $700.
Axiom takes the submitted promotional invoice, computes 8% against the $35 floor and $700 ceiling, and compares that figure to what was actually deducted. Anything above the lesser of 8% or $700 is flagged as an overstated EP fee, with the dispute citing the invoice amount, the calculated fee, and the cap it exceeds.
Upload your short-pay remittances and signed contract terms. Axiom categorizes every deduction, matches it to the governing clause, and delivers a completed workpaper within one business day.