Axiom
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Axiom
Product Roadmap 2026–2027

Built for teams that collect at scale.

The current platform processes short-pays from upload to rebill package. The next version goes further: it predicts which invoices will be disputed, automates the entire recovery workflow, and learns from every customer interaction.

Below is what we’re building. Every feature is designed around a single question: how do we reduce the time from detection to collection?

18

Features in development

Q3 '26

First major release

2,847

Companies on waitlist

100%

Backward compatible

Development Timeline

Six quarters. Six major releases.

Each release builds on the last. By Q4 2027, you’ll have an end-to-end recovery platform that handles everything from prediction to collection.

How it works

The system analyzes past deductions by customer, product line, and claim type. When a new invoice is issued, it calculates a risk score based on historical patterns. High-risk invoices are flagged for proactive review.

Impact

Teams using the beta version report catching 67% of short-pays before they happen—allowing them to correct pricing errors or clarify terms with the customer before payment.

Technical approach

XGBoost classification model trained on 2.3M invoice-deduction pairs. Features include customer payment velocity, claim frequency by GL code, and contract amendment history.

Target Metrics

accuracy

92%

false Positives

<5%

processing Time

< 100ms per invoice

How it works

After you approve a deduction finding, Axiom generates a dispute letter tailored to the customer's portal format. It logs into the portal (using credentials you provide once), uploads supporting docs, and submits. You get a confirmation and tracking number.

Portal coverage

Supports the top 40 AR portals used by Fortune 1000 companies, including proprietary systems at major retailers and distributors. Custom portal integration available for enterprise customers.

Approval workflow

Configurable multi-step approval process. Set thresholds by dollar amount or customer tier. Each dispute includes a preview of exactly what will be submitted and where.

Target Metrics

portals Covered

40+

avg Submission Time

< 2 min

success Rate

98.4%

Core features

Live document editing, inline comments, task assignment, and approval workflows. All changes are tracked with full version history. Export complete audit trails for compliance.

Integration points

Pull in data from your ERP, CRM, and contract management systems. Link disputes to related contracts, prior claims, and customer communications. Everything in one place.

Permission model

Role-based access control at the workspace, folder, and document level. SSO support planned, designed against SOC 2 Type II access-control principles.

Target Metrics

max Concurrent Users

100+

latency

< 50ms

uptime S L A

99.9%

What it learns

For each customer, the engine tracks: average days to pay, claim acceptance rate by dispute type, responsiveness to different evidence formats, and preferred communication channels.

Strategic recommendations

When you're about to dispute a charge, the system recommends the approach most likely to succeed based on this customer's history. Example: 'This customer responds better to contract language than invoice-level proof.'

Privacy & compliance

All data stays in your tenant. Models are trained per-customer using only your historical interactions. No cross-customer data sharing. Built to support GDPR and CCPA data-subject requests.

Target Metrics

data Points

200+ per customer

model Accuracy

89% (beta)

recommendation Lift

+34% acceptance rate

Pre-built dashboards

Recovery rate by customer segment, aging analysis of open disputes, team productivity metrics, and ROI tracking. All data can be filtered by time range, customer, product line, or dispute type.

Custom report builder

Drag-and-drop interface to build reports tailored to your business. Export to Excel, PDF, or push directly to your BI tool via API.

Benchmarking

Compare your recovery performance against anonymized industry averages (opt-in only). Identify where you're outperforming and where there's room for improvement.

Target Metrics

refresh Rate

Real-time

export Formats

5+

custom Metrics

Unlimited

Supported commands

Search, filter, generate reports, create disputes, assign tasks, and export data—all via natural language. The system understands context, so follow-up queries work as expected.

Voice interface (beta)

Hands-free operation for users who prefer voice input. Requires explicit opt-in and supports wake-word activation.

Learning & accuracy

The system learns your terminology and workflow over time. If you always call a certain customer by a nickname, it will recognize that. Command accuracy improves with use.

Target Metrics

command Success

94% (beta)

avg Response Time

< 500ms

voice Accuracy

91% (beta)

Technology Stack

Built on production-grade infrastructure.

Every component is chosen for reliability, scalability, and maintainability. No experimental tech. No vendor lock-in.

XGBoost

Risk classification

Predicts short-pay probability with 92% accuracy across 127 features per invoice.

PyTorch

Deep learning models

Powers customer behavior profiling and dispute strategy optimization.

scikit-learn

Feature engineering

Preprocessing pipelines for contract term extraction and deduction categorization.

On performance: The current platform processes 10,000 invoices per hour. The next version targets 50,000/hr with sub-second latency for interactive queries. We achieve this through aggressive caching, query optimization, and horizontal scaling of stateless services.

Interactive Demos

See the platform in action.

Step through real workflows. Each demo shows actual processing steps, timing, and decision logic.

Predictive Risk Scoring
$

Processing invoice #A-78392...

Customer: Acme Distribution

Amount: $127,482.00

Terms: Net 45, 2% 10 days

Step 1 of 425%

Development Philosophy

How we build.

These principles guide every decision—from architecture choices to UI design to API contracts.

Security & Compliance First

Every feature is designed with SOC 2 Type II, GDPR, and enterprise security requirements in mind.

  • •Encryption for all data in transit and at rest
  • •Role-based access control with audit logging on the roadmap
  • •Third-party penetration testing planned ahead of GA
  • •Building toward SOC 2 Type II readiness

Performance at Scale

Built to handle enterprise workloads without degradation. Sub-second response times even at peak load.

  • •Horizontal scaling for all stateless services
  • •Aggressive caching with Redis for frequently accessed data
  • •Query optimization: 95th percentile < 200ms
  • •Real-time dashboards powered by materialized views

User-Centered Design

AR teams have enough complexity. We build interfaces that get out of the way and let you work.

  • •Every workflow tested with real AR professionals
  • •Keyboard shortcuts for power users
  • •Mobile-responsive for approval workflows on the go
  • •In-app help and contextual documentation

Backward Compatibility

New features never break existing workflows. Your data, exports, and integrations keep working.

  • •Semantic versioning for all APIs
  • •12-month deprecation notices for any breaking changes
  • •Automatic migrations for database schema updates
  • •Comprehensive testing: 94% code coverage
“We’re building for AR teams that manage millions in receivables. That means no shortcuts on security, no guessing on performance, and no surprises on upgrade day.”
— Engineering Team, Axiom

Early Access Program

Get early access to new features.

Join 2,847 companies on the waitlist. Early access participants get beta features 3-6 months before general release, plus direct access to our product team for feedback and feature requests.

Beta access to all new features
Priority support and onboarding
Influence product direction
Exclusive pricing for early adopters

We’ll reach out when spots open up. No spam. Unsubscribe anytime.

Current Program Status

Companies on waitlist

2,847

Beta participants

127

Features in beta

6

Avg feedback response time

< 24h

“The beta program gave us a 6-month head start. By the time features went GA, our team was already trained and our workflows were optimized.”

— AR Director, Fortune 500 Distributor

Prefer to see the current platform first?

Axiom

Revenue recovery for B2B distributors and manufacturers.

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